This qualification is aimed at Individuals who intend to follow an Apprenticeship and Advanced Modern
Apprenticeship programmes, learners who wish for career progression within engineering, or learners who wish to develop the skills learnt from other qualifications. This qualification provides recognition of the skills and knowledge of individuals working in a processing environment in the chemical, pharmaceutical, petrochemical and nuclear environments.

ETCAL Level 1 Certificate in introduction to Customer Service
This qualification is ideal for the learner who is working in, or looking to work