This qualification is a Vocationally Related Qualification (VRQ) which focuses on the knowledge practical skills associated with business improvement. This ensures that the learner will have gained practical experience and expectation of some of the situations that they could face within the occupational sector in which it is being delivered.

ETCAL Level 1 Award/Certificate/Diploma in Personal Social Skills
These qualifications inform and guide the learner on the values, attitudes and personal skills required