This qualification is aimed at Individuals who intend to follow an Apprenticeship and Advanced Modern Apprenticeship programmes, learners who wish for career progression within engineering, or learners who wish to develop the skills learnt from other qualifications. This qualification provides recognition of the skills and knowledge of individuals working in a processing environment in the chemical, pharmaceutical, petrochemical and nuclear environments.

ETCAL Level 1 Diploma in Digital Contact Centre Operations
This qualification informs and guides learners through the process of sourcing, applying for and securing