Technology Focus

• Our verifiable eCertificates through Authentiqual ® enable instantaneous access to certificates via our industry leading Quartzweb platform, which can be white labelled and customised to suit individual centre need.
• Remote Quality Assurance via Teams/Zoom allows for quick, efficient EQA, IQA and Monitoring activity, further accelerating certificate turnaround times.
• Writeable PDF Assessment books enable 100% paperless delivery, evidence can then be stored in the cloud or via Quartzweb to enable remote Quality Assurance without the need to access physical books.
  
  

Speed

• A combination of remote quality assurance, eCertificates and lean administration processes mean that certificate turnaround time from claim is on average just 24 hours
• Through our customised online portal, we have achieved for our centres a 67% registration time reduction, along with a 72% reduction in certificate claim processing time
  
  

People

• Our passionate, dedicated teams strive to make your eta experience as seamless as possible, from centre approval through to certification
• With many years of diverse experience across the vocational education sector, our people have the knowledge and skills required to deliver a customer experience that is second to none
• Investors in People underpins our daily delivery commitment

Support

• Dedicated Operations Support staff available to contact directly
• Two-way ongoing contact with External Quality Assurers
• Proactive, focussed solutions

Quality

• Flexible partnership arrangements maintaining rigour without rigidity
• Technical and quality assurance specialist staff
• Ongoing sampling resulting in quick, efficient results submission across multimedia sampling methodology to suit centre, qualification and individual need