ETCAL Level 1 Award in Problem Solving

Code	GLH	TQT	Credits
603/5617/0	40	40	4

This Award introduces learners to task-based problem-solving. Learners also develop communication and team working skills to work effectively with others to solve a task-based problem. This Award allows learners to develop skills to work effectively to solve problems. This includes being able to communicate, working together to solve problems and working in teams to achieve common goals. You will also develop your skills to reflect and improve, which are vital skills to have for careers in highly competitive sectors. The skills learnt in this unit are transferable and can also be used in other sectors, ensuring that employment opportunities are maximised.

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WHY ETA?

Technology Focus

Our verifiable eCertificates through Authentiqual ® enable instantaneous access to certificates via our industry leading Quartzweb platform, which can be white labelled and customised to suit individual centre need.
Remote Quality Assurance via Teams/Zoom allows for quick, efficient EQA, IQA and Monitoring activity, further accelerating certificate turnaround times.
Writeable PDF Assessment books enable 100% paperless delivery, evidence can then be stored in the cloud or via Quartzweb to enable remote Quality Assurance without the need to access physical books.

Speed

A combination of remote quality assurance, eCertificates and lean administration processes mean that certificate turnaround time from claim is on average just 24 hours
Through our customised online portal, we have achieved for our centres a 67% registration time reduction, along with a 72% reduction in certificate claim processing time

People

Our passionate, dedicated teams strive to make your eta experience as seamless as possible, from centre approval through to certification
With many years of diverse experience across the vocational education sector, our people have the knowledge and skills required to deliver a customer experience that is second to none
Investors in People underpins our daily delivery commitment

Support

Dedicated Operations Support staff available to contact directly
Two-way ongoing contact with External Quality Assurers
Proactive, focussed solutions

Quality

Flexible partnership arrangements maintaining rigour without rigidity
Technical and quality assurance specialist staff
Ongoing sampling resulting in quick, efficient results submission across multimedia sampling methodology to suit centre, qualification and individual need