ETCAL Level 1 Award/Certificate/Diploma in Personal Social Skills
Award – 603/5752/6 Certificate – 603/5753/8 Diploma – 603/5754/x
Award – 70 Certificate – 140 Diploma – 390
Award – 70 Certificate – 140 Diploma – 420
Award – 7 Certificate – 14 Diploma – 42

These qualifications inform and guide the learner on the values, attitudes and personal skills required to thrive in the 21st Century. This qualification will focus on the rapidly changing social structures in both work, leisure, families and the ways of life. It considers the social, cultural and family diversity that impact on learners progressing to be strong, independent, resilient individuals and covers the nature of society and self-education including the impact on the journey of life.

20 GLH
15 GLH
35 GLH
40 GLH
45 GLH
Personal Resilience and Perseverance
Applying for Opportunities
Producing a CV
Problem Solving
Recycling and Waste Management
Personal Change Management
Career Progression Opportunities
Digital Presence, Awareness and Safety
Participation Personal Behaviours and Standards
Transferable Skills and Qualities
Managing your own Finance
Setting and Achieving Personal Goals
Resolving Conflict
Habit Management
Understanding the term Mental Health
County Lines Awareness
Forming Positive Relationships
Equality and Diversity in Everyday Life
Bullying Awareness
Understanding Radicalisation
Personal Stress Management
Introduction to using word processing
Introduction to spreadsheets


Technology Focus

  • Our verifiable eCertificates through Authentiqual ® enable instantaneous access to certificates via our industry leading Quartzweb platform, which can be white labelled and customised to suit individual centre need.
  • Remote Quality Assurance via Teams/Zoom allows for quick, efficient EQA, IQA and Monitoring activity, further accelerating certificate turnaround times.
  • Writeable PDF Assessment books enable 100% paperless delivery, evidence can then be stored in the cloud or via Quartzweb to enable remote Quality Assurance without the need to access physical books.


  • A combination of remote quality assurance, eCertificates and lean administration processes mean that certificate turnaround time from claim is on average just 7 days!
  • Through our customised online portal, we have achieved for our centres a 67% registration time reduction, along with a 72% reduction in certificate claim processing time


  • Our passionate, dedicated teams strive to make your eta experience as seamless as possible, from centre approval through to certification
  • With many years of diverse experience across the vocational education sector, our people have the knowledge and skills required to deliver a customer experience that is second to none
  • Investors in People underpins our daily delivery commitment


  • Dedicated Operations Support staff available to contact directly
  • Two-way ongoing contact with External Quality Assurers
  • Proactive, focussed solutions


  • Flexible partnership arrangements maintaining rigour without rigidity
  • Technical and quality assurance specialist staff
  • Ongoing sampling resulting in quick, efficient results submission across multimedia sampling methodology to suit centre, qualification and individual need

Further Info


Allan Birch
Head of Partnerships
07789 958228

Sarah Turner
Head of Business Development


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