Qualification Level: Level 1

ETCAL Level 1 Certificate of Introduction to Lean Techniques

This qualification informs and guides learners through the process of understanding and contributing to lean processes and their impact. It provides a structured individualised route with knowledge and skills to underpin lean principles in a range of potential environments.

ETCAL Level 1 Diploma in Introduction to Preparation for Military Service

This qualification provides a general introduction to the requirements and commitments required and expected when entering Military life. The three mandatory units form a foundation for a learner to consider their options for progressing their interest in developing a deeper understanding of the military services.

ETCAL Level 1 certificate in Introduction to Preparation for Military Service

This qualification provides a general introduction to the requirements and commitments required and expected when entering Military life. The three mandatory units form a foundation for a learner to consider their options for progressing their interest in developing a deeper understanding of the military services.

ETCAL Level 1 Award in Introduction to Preparation for Military Service

This qualification provides a general introduction to the requirements and commitments required and expected when entering Military life. The three mandatory units form a foundation for a learner to consider their options for progressing their interest in developing a deeper understanding of the military services.

ETCAL Level 1 Award in Preparing to Work in Express Logistics

This 3 unit qualification is an introduction into the express logistics sector. It provides learners with an overall understanding of how goods are transported from sortation hubs to domestic and business customers. It includes planning/tracking schedules, sorting equipment/processes, loading/unloading techniques all underpinned by the relevant H&S regulations.

ETCAL Level 1 Diploma in Digital Contact Centre Operations

This qualification informs and guides learners through the process of sourcing, applying for and securing employment in a digital call centre environment. It provides a structured route with knowledge and skills in both the generic skills required and the specific industry introduction skills and knowledge.

ETCAL Level 1 Certificate in Digital Contact Centre Operations

This qualification informs and guides learners through the process of sourcing, applying for and securing employment in a digital call centre environment. It provides a structured route with knowledge and skills in both the generic skills required and the specific industry introduction skills and knowledge.